SANA Responde
In the wake of the devastating 7.4 magnitude earthquake and ongoing forest fires affecting several regions of Colombia, many women coffee farmers are facing not only damages to their homes and farms, but also deep emotional distress.
To respond to this urgent need, SANA launched SANA Responde, an emergency response mental health program providing first aid psychological support to affected women. Through SANA Responde, women receive tele-counseling with licensed psychologists, emotional stabilization, crisis assessments, and referrals when needed. The program addresses symptoms such as anxiety, insomnia, emotional distress, grief, and PTSD that often emerge after disasters.
📲 This program is 100% virtual - 💙 Providing first aid psychological support
What’s included in SANA Responde program? ⤵️ ⤵️
Educational Support
Access to a WhatsApp-based psychoeducational curriculum with daily audio, infographic, and video content for five months, followed by an invitation to join SANA Global, a virtual educational space where they will get life-time access and support.
Three one-on-one calls (before, during, & after) the program to build rapport, collect data, and customize support. Plus ongoing text & audio assistance.
Tele-counseling
Sessions
For many participants, SANA is their first experience with mental health support.
Two 60-minute individual tele-counseling sessions with licensed psychologists, plus ongoing text & audio support throughout the program.
*20% of participants per cohort receive three extra tele-counseling sessions for deeper care.
Program’s Goals
Provide psychological first aid support.
Ensure fast and accessible mental health response.
Prevent long-term mental health consequences.
Support emotional well-being during recovery.
Identify women requiring higher levels of care.
Your $210 gift gives a woman coffee farmer full access to the SANA Responde, supporting her well-being in this emergency.
CARMEN
“We all carry a burden, and these spaces helped me lighten mine. My daughter passed away, and I went through the grief alone, unable to speak about her. I had never done tele-counseling before, and here I was able to identify things that had been quietly there, beneath the surface. I felt connected to the psychologist; I found in her understanding, trust, and empathy. I was finally able to open up and begin to understand what I couldn’t see before.”
FAQs
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SANA partners and has strong relationships with women's coffee farmer associations, cooperatives, and groups across Colombia. We select participants based on available funding, and assess each group’s interest and access to the technology needed to participate. We also collaborate with companies already working with women coffee farmers who wish to sponsor a customized program for a specific group/cluster of Colombian women coffee farmers.
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To enroll in a SANA program, women coffee farmers must have a genuine interest in participating and be available to actively engage in the 5-month program, which includes tele-counseling sessions, virtual educational curriculum, and group workshops. They also need access to good connectivity through a phone, and access to WhatsApp. Additionally, they must be 18 years old and be part of a group or cooperative selected by SANA or a sponsoring partner.
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Through pre & post-program surveys, we use the data collected actively to inform each phase of the program, gain insight into their mental health state, preferences, and reveal impact, benefits and areas of improvement.
Semi-structured surveys, combined with multiple-choice, yes/no, open-ended questions, and SANA index 5-Points Unipolar Likert Scale questions.
Given potential technological and literacy barriers, surveys are conducted via phone call and transcribed by the surveyor. These phone calls also help us to build rapport with participants.
To safeguard participant privacy, all pre- and post-program survey responses are anonymized before being processed or analyzed.
Each psychologist provides a report per tele-counseling session, keeping out all confidential information that participants’ shared during sessions. We collect data like: most mentioned topics during tele-counseling sessions to we use to design our workshops.
The psychologist’s report is designed with multiple-choice, yes/no, open-ended questions, and a mental exam using a 5-Points Unipolar Likert Scale questions.
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SANA isn’t designed as a clinical mental health program. It’s a psychosocial support initiative grounded in a salutogenic approach, which focuses on prevention, emotional education, and creating safe, culturally attuned spaces for women to begin exploring their mental health journey. Many participants are engaging with mental health support for the first time, and in rural coffee-farming communities, stigma around therapy remains strong. Starting with just two individual tele-counseling sessions helps build trust and lowers the barrier to participation.
Once women experience the benefits of tele-counseling, some request to continue. That’s why we offer extended support to 20% of participants, providing three additional sessions over three months for those who need deeper care. Our goal is to double this percentage every year. SANA doesn’t aim to replace formal clinical therapy—it opens the door for women to begin prioritizing their mental wellbeing in a way that feels safe, respectful, and accessible.
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Yes! SANA services and support are primarily delivered virtually, including tele-counseling sessions, ongoing online community engagement and educational curriculum. However, in Phase 4 of the program, we organize in-person interactive workshops where participants gather locally while services are delivered virtually. This is the only in-person component and is designed to strengthen connection and participation among the women. We provided travel allowances to 100% of the participants per cohort.
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Yes! We are committed to hiring highly qualified professionals. All our psychologists are licensed, specializing in Cognitive Behavioral Therapy (CBT), with over three years of experience in tele-counseling and working with rural communities in Colombia. They undergo a three-step interview process and receive onboarding from SANA at the start of each program. Lastly, our priority is to provide psychosocial support and promote healthier lives, do not to focus on clinical psychology, and our primarily goal is not to or diagnose.
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Sponsoring a woman to participate in the SANA program costs USD$500 and includes full access to all program services and support. For group sponsorships, the cost starts at USD$5,000 for 10 participants and USD$20,000 for 40 participants.
All contributions are tax-deductible donations to the extent allowed by law, as SANA operates under the fiscal sponsorship of American Friends of Bean Voyage know as Bean Voyage, a U.S. registered 501(c)(3) nonprofit. Donors will receive an official donation receipt issued by them for tax purposes.
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